Your privacy matters to us. This policy explains what personal information we collect on the BonusOut website (bonusout-au.com), why we collect it, who may see it, how long we keep it and what you can do if you have a question or a concern.

This policy applies only to our activities on bonusout-au.com. It does not apply to information collected offline or through channels other than this website. It is general information about how we handle personal information and is not legal advice.

Who is responsible

BonusOut operates bonusout-au.com and is responsible for the personal information described in this policy. For anything to do with privacy, email us at info@bonusout-au.com or use our contact page.

BonusOut is an information website. We do not run gambling games and we do not take payments, so we never ask you for card details, bank details or identity documents.

Personal information we collect

Personal information is information, or an opinion, that could identify an individual. The Office of the Australian Information Commissioner (OAIC) explains that it covers a broad range of information, so we treat anything that could identify you with care.

Information you give us

  • Messages – your name, email address, the content of your message and any attachments, when you contact us by email or through a form.
  • Newsletter details – your email address, if we offer a newsletter and you subscribe.

We will tell you what we need and why at the point we ask. You do not have to give us personal information to read the website.

Information collected automatically

  • Technical data – your IP address, browser type and version, device type, the date and time of your visit, the pages you view and the page you came from. Most web hosts keep this kind of information in log files.
  • Cookie data – preferences, pages visited and device information, as described in the Cookies section.

Why we use it

We use personal information only for purposes connected with running the website:

  • Operating and securing the website – keeping pages available, fixing faults and protecting the site from misuse.
  • Understanding how the website is used – measuring traffic and improving our guides.
  • Answering your enquiry – replying to messages and keeping a record of the conversation.
  • Sending updates – newsletters or similar messages, only where you have asked for them.
  • Advertising and affiliate tracking – recording whether a visitor arrived through, or followed a link to, a partner site so that the partner can be credited correctly.

We aim to handle personal information in line with the privacy laws that apply to us in Australia. We do not sell your personal information.

Where a tool on the website needs your consent, such as analytics or advertising cookies, we ask for it before the tool runs. If you do not agree, the website still works.

You can change your mind at any time by adjusting your cookie choices, changing your browser settings or emailing info@bonusout-au.com. Withdrawing consent does not affect anything we did with your information before you withdrew it. You can unsubscribe from any newsletter using the link in the message.

Cookies

What cookies are

Cookies are small files stored on your device. Websites use them to keep pages working, to remember your preferences and to measure how a site is used. We may also use similar technologies, such as web beacons (tracking pixels).

Cookies we may use

  • Essential cookies – keep the website working and secure and remember your cookie choices.
  • Analytics cookies – show us which pages are visited and for how long, so that we can improve our content.
  • Form and newsletter cookies – remember details you enter in a form or whether you have subscribed.
  • Advertising and affiliate cookies – let a partner see that a visitor came from our website so that the partner can credit us correctly.

Third-party cookies

Some cookies are set by other companies, for example analytics providers, advertising networks and affiliate partners. We cannot access or control them. These companies may receive your IP address and information about your device directly from your browser. Each of them has its own privacy policy, which explains how it handles that information.

How to manage cookies

You can refuse non-essential cookies through our cookie choices where they are offered, or block and delete cookies in your browser settings. Your browser’s help pages explain how. Blocking cookies may stop parts of this and other websites from working properly.

Who we share it with

We share personal information only where it is needed to run the website or where the law requires it. This may include:

  • our web hosting and technical support providers
  • analytics providers
  • advertising and affiliate partners and their networks
  • our newsletter delivery provider, if we send one
  • government agencies or courts, where we are legally required to provide information

These providers may only use the information for the services they supply to us or, in the case of advertising and affiliate partners, for their own tracking and reporting.

Disclosure outside Australia

Some of the companies described above, such as analytics and advertising providers, may store or process information outside Australia. We do not control where those providers keep their data. Where we choose a provider, we look for one that states how it protects the information it holds.

How long we keep it

We keep personal information only for as long as we need it for the purposes in this policy or as long as the law requires. In general:

  • Technical and log data – for a limited period, then deleted or anonymised.
  • Analytics data and cookies – for the period set in each tool.
  • Emails and other correspondence – for as long as needed to deal with your enquiry and any follow-up.
  • Newsletter details – until you unsubscribe.

When we no longer need information, we delete it or remove anything that could identify you.

Access and correction

You can ask us:

  • for access – to tell you what personal information we hold about you and to give you a copy
  • to correct it – if it is inaccurate, out of date or incomplete
  • to delete it – and we will do so unless we need to keep it for a legal reason
  • to stop using it – for example to stop sending you newsletters

Email info@bonusout-au.com with your request. We may need to confirm who you are before we act on it, and we will tell you if we cannot do what you ask and why.

Complaints

If you think we have mishandled your personal information, please write to us first at info@bonusout-au.com. We will look into it and reply to you.

If we do not reply within 30 days, or you are not satisfied with our response, you can lodge a complaint with the OAIC. If any organisation tells you that your information was part of a data breach, the OAIC also explains what to do after a data breach notification.

Children

bonusout-au.com is for adults aged 18 years and over. We do not knowingly collect personal information from anyone under 18.

If you believe a child has given us personal information, email info@bonusout-au.com and we will remove it.

BonusOut may link to government agencies, support services and other third-party websites, and some links may be affiliate links. We are not responsible for those websites, their content or how they handle personal information. Once you follow a link, that website’s own privacy policy applies. You can read how we are funded on our How we make money page.

Changes to this policy

We may update this policy, for example when the tools we use or the law change. The current version is always on this page, with the date it was last updated shown below.

If you have a question about this page, email info@bonusout-au.com.

18+ · Gambling can cause harm. If it is affecting you or someone close to you, call the National Gambling Helpline on 1800 858 858 or visit Safer gambling.

Last updated 5 October 2026